Terms & Conditions:

1. All sales are subject to Hyderabad Jurisdiction only.
2. Unloading of goods at the delivery location is the customer’s responsibility. Kindly arrange assistance in advance to avoid delays.
3. Sales Return Policy
   a) Returns accepted within 30 days from invoice date.
   b) Only unused and saleable items are eligible.
   c) Goods can be exchanged only — no cash refunds.
   d) Credits are adjusted against future purchases.
   e) For intercity returns, any lorry service charges are borne by the customer.
   f) Not applicable for Back Order items.
4. In the event of a delivery failure, delay, or stock-out, Kothari Distributors’ liability is limited to a refund of the invoice value of the undelivered goods only. No additional claims, compensation, or damages shall be applicable.
5. Customers are responsible for validating their GST number on the invoice. Any corrections needed to avail Input Tax Credit (ITC) must be escalated within 24 hours of the invoice date.